Some key terms
“Customers” (hereinafter collectively referred to as “You”, “Your”, “User”), we mean our customers who use our Services, including visitors to our sites.
“Your Content”, we mean any information provided by you as a result of usage of our services
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES SELLERS CLUSTER COLLECT?
The information we learn from customers can be broadly classified into four categories as mentioned below, such information helps us personalize and continually improve our services and hence your experience:
Information You Provide Us:
We receive and store any information you enter on our site or give us in any other way. For example, during sign up you provide us with name, business information, including but not limited to email, phone number and URL. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, to connect with prospective buyers and sellers, and communicating with you.
Information we collect automatically:
We receive and store certain types of information whenever you interact with us. For example, like many sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses Sellers Cluster or advertisements served by or on behalf of Sellers Cluster on other sites.
Information from Other Sources:
USE OF INFORMATION
We may use your personal information including but not limited to the following purposes:
- To administer your use of our Services
- To facilitate buyer and supplier connect.
- To better understand your needs and interests
- To better understand and improvise our products and services
- To facilitate your use and personalizing your experience on the Site
- To serve you relevant ads
- To book your ads that we will display on website and apps
- To respond to your inquiries or fulfilling your requests for information about our Services
- To provide you with information about our Services and sending you information and materials from Sellers Cluster including marketing communication
- To help you address problems with the Site, including any technical problems
- To detect and prevent identity theft, fraud, and other potentially illegal acts as well as protecting the integrity of the website
- To respond to subpoenas, court orders, or judicial processes
- To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety
- To resolve disputes and troubleshoot problems
- To help with any investigations or complaints
- To provide you with relevant information or Services that you request from us or which we feel may interest you based on previous interactions, where you have consented to be contacted
We use the information we collect in a variety of ways. Generally, using all of the above mentioned, and similar type tools, we may collect, aggregate, and use information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or you visits to our Site, the search queries you may use on the Site, whether you clicked on any advertisements, whether you have clicked on any links in any e-mails sent from us, or third-parties on our behalf and whether you have chosen to opt-out of certain services or information sharing.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that store cookies.
SHARING OF INFORMATION
SC provides your personal information to third parties who are obligated to use the personal information that SC shares with them for the purpose of provision of their services to us in order to help us run our business. These third parties include but are not limited to business partners, suppliers, sub-contractors, advertisers & advertising networks, analytics & search engine providers, payment providers. We may also share with third parties aggregate information or information that does not personally identify you. Should you require more details on third parties we work with or have any questions around it, please reach us at hello at sellerscluster dot com to know more about the third parties we work with.
We may also share your personal information in the following circumstances:
When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites against attacks, or protect the property and safety of SC, our customers and users, or the public.
If we merge with or are acquired by another company, sell a SC website, or business unit, or if all or a substantial portion of our assets are acquired by another company. In those cases, your information will likely be one of the assets that is transferred.
STORAGE AND TRANSFER OF PERSONAL INFORMATION
Your personal information and files are stored on SC’s servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located in USA and Ukraine and the companies we hire to help us run our business may be located in different countries around the world.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
SECURITY OF YOUR INFORMATION
We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. Among other initiatives that we take to maintain security of your data, we also utilize strict access controls to your data. At the same time, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. However, despite our efforts, no security controls are 100% effective and SC cannot ensure or warrant the security of your personal information.
ADVERTISING AND LINKS TO OTHER SITES
We display interest-based advertising on both our sites and unaffiliated sites using information you make available to us when you interact with our sites, apps or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities including but not limited to your interaction with our Services and visiting sites that contain SC content or ads.
Our services also may enable you to access social networking services such as Facebook, Twitter, LinkedIn, or Google (collectively, “Social Network”) directly or indirectly through our Services.
WHAT RIGHTS YOU HAVE?
Right to be informed:
You are entitled to know whether we hold your personal information and the purpose your personal data is processed for.
Right of access:
You are entitled to know the categories of your personal data being processed, the purposes of such processing, and the details of third parties to whom the data may have been disclosed.
Right to rectification:
You are entitled to correct / update your personal information available with us.
Right to erasure:
You are entitled to get your data erased from our databases. Please note that we might need to retain certain information about you for reasons including but not limited to legal, internal business and fraud prevention. We will retain your personal information for as long as necessary to provide you with the services you are eligible to use and as needed to comply with our legal obligations and enforce our agreements.
Right to data portability:
You are entitled to obtain and reuse your personal data. You can either obtain the data from us or, in turn, provide it to a third party (if you so wish), or ask us to transfer your personal data directly to a third party.
Right to object / restrict processing or both:
You have a right to object / restrict the processing of your data in some circumstances, including where the data is inaccurate (for the period during which we are verifying the data), the data is no longer required in light of the purpose of processing, or in connection with direct marketing (you can prevent / discontinue marketing communications to you by checking certain boxes on the forms we use to collect your personal data), or by utilizing opt-out mechanisms in the emails we send you.
In the above cases, we will retain minimum personal data to note that you opted out from being contacted again. For raising requests pertaining to the above-mentioned rights, please write to us at hello at sellerscluster dot com. Please note some of the rights mentioned herein may not be available as we are designing the technical capabilities to comply with such requests; having said the above SC will do its best to resolve your request to the best of its ability.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content.
If you have any questions or comments, we may be reached at hello at sellerscluster dot com.
Updated on 7 December 2018